Privacy Policy – FiliLuxe Cleaning

Last updated: March 2026

At FiliLuxe Cleaning, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website.

Information We Collect

When you use our website or complete our online enquiry form, we may collect the following information:

• Name
• Email address
• Phone number
• Property address
• Details about your cleaning request
• Any additional information you choose to provide

How We Use Your Information

The information you provide is used for the following purposes:

• To respond to your enquiry
• To provide cleaning service quotes
• To schedule services
• To communicate with you about your request
• To improve our services and customer experience

Third-Party Services

To manage enquiries and service requests, your information may be securely processed using trusted third-party platforms such as:

• Form software used for collecting enquiries
• Automation tools used to process requests
• Customer management or scheduling software

These services only process data on our behalf and are required to handle your data securely.

Data Protection

We take appropriate technical and organisational measures to protect your personal data and prevent unauthorised access, disclosure, or misuse.

Data Retention

Your personal data will only be stored for as long as necessary to respond to your enquiry and manage our customer relationship.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

Contact Information

If you have any questions regarding this Privacy Policy or how we handle your data, please contact us:

Email: Hello@fililuxecleaning.es

By using this website and submitting your information, you agree to the collection and use of your information as described in this policy.